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Laura Zilney, M.A., D.H.S.

Chief Executive Officer

Laura holds a Masters in Counseling Psychology and a Doctorate in Human Sexuality, and is a Board Certified Sexologist. She has been providing clinical and consultative services for over 15 years in a variety of settings, including social service organizations, battered women’s shelter, corrections, and in private practice through a family health team. Laura has authored numerous articles and books on sexual violence and sexuality in general, and was a regular guest on the radio as Dr. Sex. She is a member of the Ontario Association of Consultants, Counsellors, Psychometrists and Psychotherapists. Laura also has over a decade of business experience including in roles at Cabinet Office, Management Board Secretariat, Ministry of the Attorney General, and the Waterloo Wellington Local Health Integration Network. Laura is the 2014 recipient of the Father Noam Choate Distinguished Graduate Award by St. Jerome’s University (University of Waterloo). This award is given annually to an individual demonstrating outstanding professional achievement, dedication to community, and commitment to academic excellence.


Arvinder Lakhi, M.S.W., R.S.W.

Manager of Clinical Services

Arvinder, the Manager of Clinical Services at Hope 24/7, is a registered Social Worker with the Ontario College of Social Workers and Social Services Workers (OCSWSSW). She holds a Masters of Social Work from the University of Toronto, specializing in Social Justice and Diversity, as well as, a Bachelor of Social Work, specializing in Child Welfare. She is originally from British Columbia, Canada where she began working in the anti-violence sector in various roles including Victim Services and Women’s Outreach Coordinator.

Arvinder works from a feminist, anti-oppressive practice framework and utilizes narrative and expressive therapies to address impacts related to trauma. For over 7 years, Arvinder has provided clinical social work services to individuals, families, and couples’ impacted by sexualized violence and/or intimate partner abuse. Her work has also included self-injury, depression, anxiety, post-traumatic stress, grief and loss, and transitioning back to work. In addition, Arvinder has also facilitated various open and closed groups, workshops, and presentations in the community.

She has continued her education by receiving certification for Responding to Trauma, Violence and Oppression- Narrative Therapy, Domestic Violence Risk Assessment and Management, and Single Session Brief Narrative Therapy. She is currently working to receive her certification from the Traumatology Institute for Clinical Traumatologist.

Arvinder is inspired daily by the resilience, strength, and courage she witnesses in those seeking support from their experiences of trauma. She finds balance and fulfillment when engaging in art, nature, animals, and spending time with close family and friends.

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Debra holds a Masters in Mental Health Counselling (M.A.) from New York University and is a professional member in the Canadian Counselling and Psychotherapy Association (CCPA). Debra’s work over the years has focused on trauma, working with survivors of sexual violence and other violent crimes. She is dedicated to an anti-oppressive, person-centered approach to facilitate the growth that every client is capable of. In addition to speaking English, Debra is conversational in French and Hebrew.


Lindsay Wetmore M.S.W., R.S.W.


Lindsay holds a Masters Degree in Social Work from Wilfrid Laurier University with a specialization in Individuals, Families and Groups. Lindsay is a Registered Social Worker, with work experience focusing on individuals impacted by trauma, mental health and intellectual disabilities. Lindsay is dedicated to working from a trauma-informed, feminist and anti-oppressive framework. Lindsay’s approach comes from an attachment perspective and is strengths-based to empower clients and facilitate growth.


Julia Catalano H.B.A., S.S.W.

Prevention & Outreach

Julia serves as Hope 24/7’s Prevention and Outreach worker. She works as a facilitator for the “Our youth Our Future” program that runs throughout schools across the Peel Region. She holds a Diploma in Social Service Work from Humber College and an Honours Degree in Sociology from McMaster University. She has volunteered abroad in South Africa to support the “Dreams to Reality” organization which creates fun and engaging school programs for youth in South Africa. At home, she’s an avid softball player and strongly believes in the values that team sports can offer. She is passionate about community development constantly volunteering whenever she can. She loves sharing her enthusiasm and knowledge with others.

“When we give cheerfully and accept gratefully, everyone is blessed.”
― Maya Angelou

My First HTML

Hope 24/7 is pleased to announce a partnership with Spectra Helpline. During Hope’s non-business hours, Spectra’s trained volunteers will be providing crisis line support. During Hope’s operating hours, regulated health professionals will continue to respond to the crisis line.

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